1. Q: How does your company do regarding quality control?
A: The quality is depend on the price,we have thousands of products, we can't promise that all the products have the same quality,for we need to satisfy different customer's requirements, some one needs high quality, some one needs low price ,it's according to your requirements !
2. Q: Why your price is higher than other suppliers ?
A: Different products has different price, although the same product which use different fabric and workmanship will have different price, as suppliers, we promiss to provide the best pre-sales and after-sales service for the customers!
3. Q: Can you give me a discount?
A: We mainly do wholesale service, our policy is that bigger quantity,cheaper price, so we will offer you the best price based on your order quantity.
4. Q: The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A: When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, we can't give you any cheaper or free, pls kindly understand.But we can promise that we will not ask you to pay more shipping cost, if you think it is too expensive, we can use your own shipping company or agent in China which is cheaper,it is ok for us as well.
5. Q: How can i believe that after i payment you can send the goods to me?
A: First of all, if we did not send the order out after receiving the payment,you can make a complaint on alibaba,alibaba will judge for you;Then, we are gold supplier on alibaba for years, you can see no bad feedbacks or complaint ,we are trustable and reliable supplier.
6.How about you payment method?
A:Our payment method is T/T,Paypal ,Wester union.
7.When will you send the goods out for customer?
A:If instock goods we can send the goods out for you within 3-7days after the pyment.
If OEM goods pls contact us the sales for the real time to send goods according to the order quantity at that time.
8.The goods color will be totally same with the pictures we show you?
A:Pls note different batch products the color maybe a little different so the little color difference is acceptable.
9.If there are some probles can i get the refund?
A:Yes,you can .Depending on the situation, we will give you appropriate compensation.If is all our fault ,we will take the full Responsibility,and if we are not careful on the description of the product mistakes,I hope you are able to forgive a lot.And we hope that you can negotiate well with us first ,not openning a dispute,we do our best to deal with all the problem with you.